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GENERAL CONDITIONS
1.- Prices are per person, in US dollars and are subject to change without prior notice.
2.- Payments may be made by bank draft, wire transfers or personal check.
Kempery Tours does not accept credit cards for charges outside of Ecuador.
3.- Upon confirmation a 30% deposit is required. The final payment is due 30 days prior to departure date.
4.- In case you cancel the trip you will pay the following amounts relative to the cancellation date:
• Up to 90 days prior to departure, total amount paid will be refunded in full, except of USD 50 administration fee.
• Up to 60 days prior to departure, 70% of the amount paid will be refunded.
• Up to 30 days prior to departure, 50% of the amount paid will be refunded.
• By cancellation shortly before the departure, the total tour rate is forfeited.
• If short time cancellation is due to medical reasons of the passenger, a 50% refund will be made upon receipt of authentic medical documentation.
5.-The price includes
- Tour in the Lodge or Flotel of your choice
- Three complete meals per day
- Excursions as described
- English speaking naturalist guide and native guide
6.- The tour does not include:
- Airfare to/from Coca or Lago Agrio. (We are in charge of the Flight booking)
- Entrance fee National Park, Wildlife Reserve or Indigenous Territories
- Extra beverages
- Special services not described above
- Tips
7.- Every passenger has to be under the regulations of the Lodge or Flotel administration and in case of non-completion they will be expelled from their tour without any refund.
8.- Departure to Coca or Lago Agrio on TAME or ICARO Airlines from Quito.
9.- No more than 44 pounds ( 20Kg) of luggage can be checked on the flights. Extra luggage or equipment will cost an extra fee and is subject to the airline capacity of transportation.
10.- The agency is not responsible for any loss of valuables on the flight or on the tour. Money and other valuables can be handed over to the boat's administration officer.
11.- Passengers can pay their expenses on the tour with traveler's checks or in cash (in US Dollars).
12- Children are allowed in company of their parents or tutors and are under their responsibility.
13.- The passengers will be responsible for and will compensate any damage caused voluntarily or involuntarily.
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